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Even after finally receiving the keys to a new apartment, it can feel like something is missing. That feeling you can’t quite put your finger on? A sense of home. It can take months to make a space truly feel like yours. Plus, even after living in a space for awhile, the environment can lose its original flair and call …

Our residents make our world go ‘round. Last week, we celebrated Resident Appreciation Week at all of our P.B. Bell communities! We appreciate our residents every day of the year, but we decided it was only fitting to pull out all the stops during the very special Valentine’s week. We understand it can be difficult to schedule and plan activities …

Investors and developers in the multifamily industry understand the importance of analyzing every aspect of a new potential investment or development opportunity. In order to be successful in this highly competitive market, industry leaders have to consider dozens of various factors when building their portfolio. While these factors may vary slightly from professional to professional depending on their individual needs …

In any apartment community, residents look for transparency, mutual respect and honesty from their property managers. These qualities help to build trust between both the resident and onsite property management team. Overall, transparency also helps to ensure that residents receive the kind of treatment and attention that they deserve. Here are three ways a seasoned property management team can practice …

First impressions are important. They determine the direction that all future encounters will go. Whether it’s a firm handshake, a warm smile or a compliment, creating a strong and positive first impression will set the tone for any relationship. Experienced professionals in the property management industry understand the importance of establishing a warm, friendly and welcoming relationship with prospective residents …