Our Team

As CEO of P.B. Bell, Chapin leads the strategic planning and growth of the company and oversees all aspects of P.B. Bell, including development, acquisitions and property management. After serving as a commercial lending officer and vice president for National City Bank, Chapin joined P.B. Bell in 1993 and worked alongside his father, Founder Philip Bell, for 25 years. Over the years, Chapin has developed more than 6,300 units and acquired over 4,100 units.

Chapin serves on the Board of Directors for the Real Estate Investment Advisory Council and Valley Partnership. He is a member of the National Multifamily Housing Council, the UMOM Patrons Committee and the Arizona Multihousing Association. Chapin received his Bachelors of Science in Business Administration from University of Arizona and holds an Arizona real estate license.

Debbie D. Willis, President and Designated Broker for P.B. Bell, is responsible for the company’s residential property management operations. Debbie has been in the property management field since 1979 and with P.B. Bell since 1983.

Debbie administers all functions of the P.B. Bell Property Management Division and oversees all new business and development activities. Debbie has served as the Arizona Multihousing Association State Convention and Trade Show chairperson, Education Committee chairperson and Ethics Committee chairperson. She currently serves on the Arizona Multihousing Association Board of Directors.

Debbie has an Arizona broker’s license, received her Certified Apartment Manager (CAM) designation from the Arizona Multihousing Association in 1987 and her Certified Property Manager (CPM®) designation in 1992 from the Institute of Real Estate Management.

Justin D. Steltenpohl is the Chief Operating Officer & General Counsel for P.B. Bell. He is responsible for all development, acquisitions and asset management for P.B. Bell, as well as all legal matters, including corporate governance, negotiating joint venture agreements, purchase and sale agreements, and financing transactions.

Prior to joining P.B. Bell, Justin was a partner with Squire Patton Boggs, heading the financial services group in the firm’s Phoenix office. In addition to Squire Patton Boggs, Justin also served as Vice President, Regional Counsel for Meritage Homes. Justin received his Bachelor of Science degree in Healthcare Administration from The University of Toledo and his Juris Doctorate from The University of Toledo College of Law, where he was valedictorian of his graduating class. In his free time, Justin enjoys spending time with his two wonderful children and is an avid Ohio State football fan.

Angela is responsible for managing all P.B. Bell development projects from entitlements through issuance of building permits. This includes due diligence, underwriting, design, budgets, city submittals and utility coordination. Angela rejoins P.B. Bell with nearly 30 years’ experience in development and construction. Most recently, Angela served as Project Manager for M.T. Builders.

Prior to M.T. Builders, Angela directed operations for Deco Communities, managed development services for P.B. Bell, served as Vice President, Asset Management at Acacia Capital, and managed new development planning for Centex Homes, Weststone Communities and Meritage Homes. Angela received her Bachelor of Science in Business Administration from the University of Phoenix and is a member of IAW, The International Association of Women.

As Vice President of Construction, Matt is responsible for overseeing all multifamily apartment development, from due diligence to certificate of occupancy. This includes developing and managing development schedules, budgets, and contracts as well as acting as the primary liaison between P.B. Bell, the general contractor(s) and consultants.

Matt joined P.B. Bell in 2005 as Maintenance Director. For more than 12 years, Matt was responsible for managing, training and mentoring all P.B. Bell maintenance staff, overseeing capital improvements, and assisting with due diligence and the construction of new developments.

In his free time, you’ll find Matt at the baseball field watching his son pitch and play second base.

Bert Kempfert is the Director of Acquisitions of new properties at P.B. Bell. He is responsible for increasing the overall profitability of the company by managing all aspects of acquisitions including broker relations, underwriting, LOI preparation, contract negotiation, coordination with property management on due diligence, and with title/escrow along with the Chief Operating Officer & General Counsel on loan funding and escrow closing. After closing of acquisition, he’ll be responsible for execution of upgrade programs, if any, and monitoring the monthly financial performance of asset compared to budget.

Prior to joining P.B. Bell, Bert was a multifamily broker at CBRE here in the Valley where he provided transactional, valuation and underwriting advice to developers, owners and investors, both private and institutional. He has extensive expertise in executing a variety of different types of multifamily transactions including sales, joint ventures, assemblages and presales of both sites and existing apartment communities, with an aggregate value of over $2B. In addition, as a multifamily developer with a co-general partner, he sourced, acquired and entitled apartment sites for two apartment communities in Goodyear and Central Phoenix.

Bert received his Bachelor of Science from the Eller College of Business at University of Arizona. In his free time, Bert enjoys mountain biking and spending time with his family.

Nicole Steltenpohl is responsible for directing the full scope of human resources initiatives, including policies and procedures, benefits and payroll, talent recruitment and retention, development and training, employee relations, company culture and growth. With 21 years of HR experience, Nicole joined P.B. Bell in 2019.  Prior to P.B. Bell, Nicole directed human resources efforts, including strategic planning, performance management, Federal and State law compliance, employee relations and payroll, within the civil construction and restaurant industries. Nicole believes HR is a balance between constantly supporting both the company and the employee. Nicole is certified as a Senior Professional in Human Resources (SPHR) and is an active member of the Society for Human Resource Management (SHRM). In her free time, Nicole enjoys spending time on the lake with family, exploring the culinary offerings throughout Scottsdale and Phoenix and volunteering her time for Hope Kids.

Tom is responsible for managing, developing and implementing technology processes and systems, including analysis of business requirements and reporting tools, and determines the best use of technical resources for the company. Tom also oversees the IT department tasked with purchasing, maintaining and supporting network and computer resources at the corporate office and at all residential properties managed by P.B. Bell. Tom joined P.B. Bell in 2002 and received his Bachelor of Science in Computer Information Systems from DeVry University in Phoenix, Arizona.

Clarissa oversees communities throughout the Valley and is responsible for operations, financials, marketing, and staff and resident wellbeing. 

Clarissa started her career in multifamily at P.B. Bell in 2008 as a leasing consultant.  She was promoted to Community Manager where she oversaw several different asset types as well as launched lease-up communities throughout the Phoenix metropolitan area with P.B. Bell, JLB Partners and MEB Management Services.  Most recently, Clarissa managed a portfolio as a Regional Manager with RPM.  In 2021, Clarissa returned to P.B. Bell as a Portfolio Director.  In her off-time, she enjoys all things football and spending time with her three kids (Demond Jr., Jordan and Holly), husband, and dog (Heisman).

Jodi oversees a diverse portfolio throughout Metro Phoenix and is responsible for managing operations, financials, marketing and staff at all her communities. Jodi began her career in multifamily with P.B. Bell in 2004 as a leasing agent. A year after she joined, the community sold and Jodi remained at the property as Community Manager for RK Properties. In 2010, Jodi returned to P.B. as a Community Manager and in 2022 Jodi was promoted to Portfolio Director.

Jodi holds a CAM (Certified Apartment Manager) and CALP (Certified Apartment Leasing Professional) designation from the National Apartment Association.

As portfolio director, Georgia oversees a diverse portfolio throughout metro Phoenix and is responsible for managing operations, financials, marketing, and staff at each community.

Georgia started in property management in 1999 as an assistant manager in Nebraska working with tax credit communities, single family homes and multifamily communities as well as her own investment property. She moved to Arizona in 2007 and returned to property management with P.B. Bell in 2013 as an assistant manager. She was quickly promoted to community manager in 2014 and has managed complete renovation projects, stabilized and lease-up communities.

Georgia graduated from Grand Canyon University and is a licensed Arizona Real Estate agent and holds a Certified Apartment Manager (CAM) designation.

April oversees a diverse portfolio throughout the Phoenix Metropolitan Area and is responsible for managing operations, financials, marketing, and staff at her communities.

April brings more than 18 years of multifamily management experience, managing assets throughout Washington state, to P.B. Bell. She began her career as a leasing professional with Riverstone Residential Group where she quickly ascended to the role of Senior Community Manager. In addition to Riverstone, April managed assets for Avenue 5 and was a Regional Manager with Pillar Properties and Greystar.

April graduated with a Bachelor of Arts in Interdisciplinary Studies and a Bachelor of Science in Psychology from Central Washington University. She is a Certified Apartment Portfolio Supervisor and Certified Apartment Manager through the National Apartment Association and holds an Arizona Real Estate License. In her free time April enjoys spending time with her two boys, Cameron and Karev, their two cats, Miles and Nari, their small dog Bentley and watching Grey’s Anatomy.

Amy is responsible for developing and managing P.B. Bell’s in-house training and career development program, P.B. Bell University. This includes more than 800 courses offered online as well as in classroom and onsite training. Amy joined P.B. Bell as a Portfolio Director in July 2014 where she oversaw a diverse portfolio of properties throughout the Phoenix metro area. Amy is a member of the P.B. Bell Culture Club which organizes employee events, engagement, and recognition programs.

Prior to joining P.B. Bell, Amy held the positions of Training Director at the Cesar Chavez Foundation and regional property manager at ConAm and Greystar. Amy is a member of the Arizona Multihousing Association, is a Certified Apartment Manager through the National Apartment Association and is a Licensed Real Estate agent in Arizona.

Casey Hale is the Maintenance Director for P.B Bell and is responsible for the training and mentoring of the maintenance staff. Casey oversees the purchasing programs for the maintenance departments as well as all capital improvement projects. Casey also assists with due diligence and the construction of new developments.

Casey started his career in property management in 2004 as a Maintenance Technician for P.B. Bell. In his career with P.B. Bell, he has also worked as a Roving Maintenance Technician, Maintenance Supervisor, Assistant Construction Manager, and Maintenance Coordinator.

Kristina Rauscher, Marketing Director, is responsible for overseeing corporate marketing initiatives and communications as well as strategic marketing planning for the P.B. Bell portfolio. Her skills and duties include branding, creative direction, digital marketing, advertising, public relations, outreach marketing and events.

Kristina joined P.B. Bell in 2017. Prior to P.B. Bell, Kristina served as Senior Marketing Director at Vestar, a commercial retail development and management company, where she developed and executed communications and marketing plans for large retail centers, including Desert Ridge Marketplace.

Kristina graduated Magna Cum Laude with a Bachelor of Science degree, with an emphasis in Marketing, from Maryville University of St. Louis.

Arian is responsible for P.B. Bell’s public relations and communications as well as business development inquiries. This includes P.B. Bell’s bi-monthly market report sent to clients and industry professionals, P.B. Bell’s quarterly internal news bulletin, press releases, industry award submissions, monthly blog posts, and business development inquiries and proposals for third-party property management.

Arian joined P.B. Bell in 2016 as Marketing Director and transitioned to Director of Business Development in 2017 and Director of Communications and Business Development in 2022. Prior to P.B. Bell, Arian managed marketing, communications, and strategic relationships for Vestar and Macerich, commercial retail development and management companies. Arian also served on marketing and communication teams at Phoenix Art Museum and Kahala Brands. Arian graduated Cum Laude with a Bachelor of Interdisciplinary Studies, with concentrations in Communication and Design Studies, from Arizona State University.

Jennifer is responsible for P.B. Bell’s accounting operations, including overseeing the day-to-day accounting functions for corporate, development and third-party owned assets, managing internal and external property audits, and tax coordination of company owned assets. In addition, Jennifer is responsible for maintaining an adequate system of accounting records and a comprehensive set of controls and budgets designed to mitigate risk and enhance the accuracy of the firm’s reported financial results.

Jennifer joined P.B. Bell in 2019 as an Accounting Manager and was promoted to Assistant Controller in 2021 and to Controller in 2023. Prior to P.B. Bell, Jennifer served as a Senior Accountant for real estate companies Van Tuyl Companies and The True Life Companies and was an accountant with Arizona State University and The Phoenix Suns.

Jennifer attended University of Pikeville in Kentucky on a basketball scholarship and graduated with a Bachelor of Business Administration in Accounting, Business Management and Sport Management. Jennifer is a licensed Certified Public Accountant (CPA) and in her free time she enjoys traveling with her fiancé Austin. They most recently visited Peru and are planning their next trip to Uganda and South Africa.