Who we are

P.B. Bell Story

At P.B. Bell, we strike the right balance between the basics, humanity and creativity. We have a 40-year history of making lives better by developing, improving and managing multifamily housing communities in Arizona. After four decades, we’ve seen it all. Our skill set is broad to best serve our clients, whether you are looking for land, you want to build, you need a property managed, you want to sell, rehab, or anything in between. We’re not just property managers or developers, we’re truly full service. For each community, we identify the need, we work to understand the people who we are creating a home for, and then our creative and operational minds get to work. No two communities are the same in our book. While we carve out a distinct personality for each community we develop or manage, we also bring our toolbox of efficiencies that are unique to P.B. Bell wherever we go. A relationship to us is more important than a single deal, which is why you’ll find that we service properties of all sizes and types, and that most of our client relationships last for decades. The people of P.B. Bell are the best of the best. We are devoted to training our teams to be the best in the industry. Our people stay with us and grow with us, and no matter their role, they never let operations out of their sight. At the end of the day, we are passionate about doing our job, and we enjoy the ride.

OUR MISSION:

Making lives and places better by developing, improving and managing multifamily housing communities.

“Most people think it’s about buildings, but it’s really about people.” – Philip B. Bell.

Our Team

R. Chapin Bell

Chief Executive Officer

Chapin recently became the sole shareholder of P.B. Bell and takes an active role in all facets of the organization, setting the strategic plan and direction of the company across a number of departments, including finance, personnel and support. He joined P.B. Bell in 1993 after serving as a commercial lending officer and vice president of National City Bank, and became President of P.B. Bell in 2007 and the sole shareholder in 2019. Chapin currently serves on the Board of Directors for the Real Estate Investment Advisory Council, Valley Partnership and was a past Chairman for the Arizona Multihousing Association. Chapin received his Bachelor of Science in Business Administration from the University of Arizona.

R. Chapin Bell

Chief Executive Officer

Debbie Willis, CPM®

President & Designated Broker of Property Services

Debbie D. Willis, President and Designated Broker for P.B. Bell, is responsible for the company’s residential property management operations. Debbie has been in the property management field since 1979 and with P.B. Bell since 1983. She administers all functions of the Property Management Division and oversees all new business and development activities. Debbie has served as the Arizona Multihousing Association State Convention and Trade Show chairperson, Education Committee chairperson and Ethics Committee chairperson. She currently serves on the Arizona Multihousing Association Board of Directors. Debbie has an Arizona broker’s license, received her Certified Apartment Manager (CAM) designation from the Arizona Multihousing Association in 1987 and her Certified Property Manager (CPM®) designation in 1992 from the Institute of Real Estate Management.

Debbie Willis, CPM®

President & Designated Broker of Property Services

Jeff Thompson

Chief Financial Officer

Jeff Thompson is CFO for P. B. Bell. Jeff is responsible for managing the financial operations, financial analysis and cash management functions for P.B. Bell. Additionally, he is responsible for raising both debt and equity capital for development and acquisitions projects. Mr. Thompson has over twenty years of experience in real estate development, debt placement and establishing institutional and private equity partnerships. He previously worked at Harsch Investment Properties as SVP & Chief Financial Officer where he was responsible for the finance, accounting and IT departments for Harsch, a Portland, OR based multi-faceted, multi-state real estate investment company. Harsch Investment Properties owns in excess of 20 million square feet of property throughout six states in the western US. Prior to working at Harsch, Jeff was a Principal and Chief Financial Officer at Evergreen Devco, Inc., a Phoenix and Los Angeles-based company whose development projects have included commercial, multifamily, office, and single-family lot construction. Jeff received his Bachelor of Science in Finance from The Ohio State University in Columbus, Ohio and his Master’s of Business Administration from the University of Phoenix.  Jeff has worked with various schools and public agencies teaching women’s and children’s self-defense, awareness and anti-bullying techniques.

Jeff Thompson

Chief Financial Officer

Justin Steltenpohl

Chief Operating Officer & General Counsel

Justin D. Steltenpohl is the Chief Administrative Officer, General Counsel for P.B. Bell.  He is responsible for all legal matters involving P.B. Bell, including corporate governance matters and negotiating joint venture agreements, purchase and sale agreements and financing transactions.  Justin brings over 15 years of experience in real estate, financial services and corporate governance.  Prior to joining P.B. Bell, Justin was a partner with Squire Patton Boggs, heading the financial services group in the firm’s Phoenix office.  While with Squire Patton Boggs, Justin served as outside counsel for P.B. Bell, advising on a wide range of real estate and finance matters.  In addition to Squire Patton  Boggs, Justin also served as Vice President, Regional Counsel for Meritage Homes.  Justin received his Bachelor of Science degree in Healthcare Administration from The University of Toledo and his Juris Doctorate from The University of Toledo College of Law, where he was  valedictorian of his graduating class. In his free time, Justin enjoys spending time with his family and is an avid Ohio State football fan.

Justin Steltenpohl

Chief Operating Officer & General Counsel

Dan Tilton

Vice President of Development and Acquisitions

Dan Tilton is the Vice President of Development and Acquisitions.  Dan is responsible for identifying development, redevelopment, and acquisition opportunities, as well as overseeing the entitlement and renovation processes.  Dan Tilton has over 35 years of experience in developing and constructing multifamily housing, large mixed-use office, retail, hospitality and other commercial real estate projects.  His experience includes leadership roles with some of the regions most respected development companies.  Dan’s career history includes substantial project engineering and management roles on several large commercial projects with Del E. Webb Corporation in Phoenix, Arizona, Denver, Colorado and commercial real estate expertise development expertise on mixed-use developments with The Symington Company in Phoenix, Arizona.

Dan acquired significant multifamily development expertise as Vice President of Development for Evans Withycombe Residential for five years, Development Partner for Trammell Crow Residential for seven years, Senior Vice President of Development for Gray Development Group for four years before founding and serving as Managing Member of Tilton Development Company for ten years.   

Dan Tilton

Vice President of Development and Acquisitions

Erin Carter

Human Resources Director

Erin Carter, Human Resources Director, is responsible for executing the full scope of human resources activities, including development & training, policy & procedures, employee relations, benefits & compensation and positively impacting organizational culture and growth. Erin brings over 15 years of Human Resources experience representing hospitality, healthcare and business consulting firms where her professional background and expertise includes performance management, talent development, training, employee relations, performance management, and the construction and management of employee benefits. Erin graduated Cum Laude with a Bachelor of Science in Finance and Business Management from the University of Arizona, and a Master’s of Business Administration from Ottawa University. In her free time, Erin enjoys yoga, pilates and staying active with her husband and son.

Erin Carter

Human Resources Director

Conrad Drewanz

Learning and Development Manager

Conrad Drewanz, Learning and Development Manager, is responsible for developing and managing the onboarding and training for P.B. Bell, including P.B. Bell’s online education platform, P.B. Bell University. Since joining P.B Bell in 2014, Conrad has worked as a Leasing Consultant, Community Manager and most recently, the Training and Development Coordinator. Conrad is actively involved with the Arizona Multihousing Association as a liaison for training and serves on the Government Affairs and Education Committee. Conrad attended Arizona State University Polytechnic and in his free time, enjoys traveling, gardening and hiking.

Conrad Drewanz

Learning and Development Manager

Thomas Scholar

Technology Director

Thomas Scholar joined P.B. Bell in 2002 as the Technology Director.  Tom has over 20 years of experience in the technology field and multihousing industry and is responsible for managing, developing and implementing technology processes and systems including analysis of business requirements and reporting tools, and determines the best use of technical resources. Tom oversees the IT department tasked with purchasing, maintaining and supporting network and computer resources at the corporate office and on all residential properties managed by P.B. Bell. Tom received his Bachelor of Science in Computer Information Systems from DeVry University in Phoenix, Arizona.

Thomas Scholar

Technology Director

Marissa Worley

Controller

Marissa Worley, Controller, is responsible for P.B Bell’s accounting operations.  This includes overseeing the activities and operations of the accounting department as well as maintaining an adequate system of accounting records and a comprehensive set of controls and budgets designed to mitigate risk and enhance the accuracy of the firm’s reported financial results. Marissa is a licensed Certified Public Accountant (CPA) and Chartered Global Management Accountant (CGMA), bringing with her more than 13 years of Accounting experience. Prior to joining the multifamily industry, Marissa has worked in homebuilding, manufacturing and staffing. She started her career in homebuilding with over 5 years at KB Home. Then transitioned into the manufacturing industry at Bar-S Foods, with the last 3 years overseeing the reporting and planning department. Marissa graduated with both a Bachelor of Accountancy and Master of Accountancy from New Mexico State University before relocating to the Valley. In her free time, Marissa enjoys spending time with her son, traveling and staying active outdoors.

Marissa Worley

Controller

Danial Harms

Portfolio Director

Danial Harms joined P.B. Bell in May 2013 as a Portfolio Director. She oversees communities in a variety of markets in the Valley and is responsible for ensuring successful operations from resource management to marketing and more. Most recently, she worked for RK Properties as a regional supervisor for five years after three years of management. With RK Properties, she had portfolios in Northern California, Arizona, and Southern Florida, making her adept at learning new markets. Danial is a licensed Arizona Real Estate agent, and spends her free time with her husband and two children relaxing at the pool, cooking, gardening and vacationing. Danial graduated from the Ohio Institute of Photography and Technology with a degree in Commercial Photography and has been in property management since 2001.

Danial Harms

Portfolio Director

Cary Cole

Portfolio Director

Cary Cole joined P.B. Bell in May 2014 as a Portfolio Director. She brings with her 24 years of Property Management experience from Texas. Most recently, she spent 8 years with BH Management as a Regional Manager. She currently oversees a diverse portfolio of properties throughout Metro Phoenix. Her main responsibilities are to ensure rent growth with controlled expenses, a happy home for her residents, employee wellness and the best bottom line for her clients. Cary began her career in property management in 1990 as a Leasing Consultant while attending college at The University of Texas in Austin while she studied for her accounting degree. She has extensive experience in new construction, interior/exterior upgrade programs, student housing and troubled assets. Cary is a licensed Real Estate agent for the State of Arizona and involved with the Arizona Multihousing Association. She enjoys spending her free time with her family and friends relaxing at the pool, 4 wheeling or camping in the mountains.

Cary Cole

Portfolio Director

Amy Campbell

Portfolio Director

Amy B. Campbell joined P.B. Bell as a Portfolio Director in July 2014. Amy oversees a diverse portfolio of properties throughout the Phoenix metro area. She excels at creating innovative team programs, providing motivation thereby enhancing employee performance. She believes that people make the difference. Amy has a passion for property management and it shows. Amy brings over 20 years of multi-family real estate experience to the team. Prior to joining P.B. Bell, Ms. Campbell held the positions of Training Director at the Cesar Chavez Foundation and Regional Property Manager at ConAm and Greystar, managing portfolios ranging from 2,000-3,000 units. Amy is a member of the Arizona Multihousing Association, a Certified Apartment Manager through the National Apartment Association and is a Licensed Real Estate agent in Arizona.

Amy Campbell

Portfolio Director

Matt Heintz

Development Services Director

As Director of Development Services, Matt is responsible for overseeing all multifamily apartment development, from due diligence to certificate of occupancy. This includes developing and managing development schedules, budgets and contracts as well as acting as the primary liaison between P.B. Bell, the general contractor(s) and consultants. Matt joined P.B. Bell in 2005 as Maintenance Director. For more than 12 years, Matt was responsible for managing, training and mentoring all P.B. Bell maintenance staff, overseeing capital improvements, and assisting with due diligence and the construction of new developments. In his free time, you’ll find Matt at the baseball field watching his son pitch and play second base.

Matt Heintz

Development Services Director

Casey Hale

Maintenance Director

Casey Hale is the Maintenance Director for P.B Bell, responsible for the training and mentoring of the maintenance staff. Casey oversees the purchasing programs for the maintenance departments as well as all capital improvement projects. Casey also assists with due diligence and the construction of new developments. Casey started his career in property management in 2004 as a Maintenance Technician for P.B. Bell. In his career with P.B. Bell, he has also worked as a Roving Maintenance Technician, Maintenance Supervisor, Assistant Construction Manager and Maintenance Coordinator.    

Casey Hale

Maintenance Director

Kristina Rauscher

Marketing Director

Kristina Rauscher, Marketing Director, is responsible for overseeing corporate marketing initiatives and communications as well as strategic marketing planning for the P.B. Bell portfolio. Her skills and duties include branding, creative direction, digital marketing, advertising, public relations, outreach marketing, events and promotions. Kristina brings more than 11 years of commercial marketing experience to P.B. Bell. Kristina most recently served as Senior Marketing Director at Vestar, a commercial retail development and management company, where she developed and executed communications and marketing plans for large retail centers, including Desert Ridge Marketplace. Kristina graduated Magna Cum Laude with a Bachelor of Science degree, with an emphasis in Marketing, from Maryville University of St. Louis.

Kristina Rauscher

Marketing Director

Arian Ploszaj

Director of Business Development

Arian Ploszaj, Director of Business Development, is responsible for the acquisition of third-party property management services. This includes identifying management opportunities and needs through building relationships and market research. Arian most recently served as marketing director at P.B. Bell, and transitioned to Director of Business Development in June 2017. Prior to P.B. Bell, Arian managed marketing and strategic relationships for Vestar and Macerich, commercial retail development and management companies. Arian also served on marketing teams at Phoenix Art Museum and Kahala Brands. Arian graduated Cum Laude with a Bachelor of Interdisciplinary Studies, with concentrations in Communication and Design Studies, from Arizona State University. Arian is an avid hiker and loves spending time outdoors with her family.

Arian Ploszaj

Director of Business Development

Timothy Donhauser

Development Project Manager

Timothy is a development project manager with over 10 years of experience in the multifamily development industry. He started his career with the architectural design firm, Acanthus Architecture & Planning, PC, whose sole expertise was market rate and affordable multifamily developments throughout the southwest. Timothy’s involvement was critical to several of their Phoenix-area projects: Lofts@10, Washington Pointe, and Lofts at McKinley, among others. Prior to joining PB Bell, he spent nearly two years working for a local master land developer as a construction and planning project manager. Timothy wrote their Planned Area Development land planning documents, developed conceptual building designs for both new build and rehabilitation projects, and created preliminary development and construction budgets on their behalf. He has also worked part-time with his family’s plumbing contracting business for over 15 years. Timothy received his Bachelors of Science in Design in Architecture from Arizona State University and is currently obtaining his Real Estate Development certificate with ASU’s W. P. Carey School of Business. In his free time, he enjoys remodeling his townhome in north central Phoenix, collecting designer midcentury modern furniture with his wife of seven years, and road cycling.

Timothy Donhauser

Development Project Manager

10-time Copperpoint "Best of the Best" Award

This safety award is given to less than 100 insured policy holders, out of 21,000.

Award-Winning

P.B. Bell has accumulated numerous community and individual awards for outstanding design, development, customer service and overall management from both the National Apartment Association and the Arizona Multihousing Association, among others.

J. Turner Research Resident Satisfaction Awards

The industry’s leading marketing research for the multifamily industry, has recognized several P.B. Bell communities for outstanding resident satisfaction.